Air Source Heat Pumps
Low-carbon heating installed and commissioned by qualified engineers.
Learn MoreComfort you can count on
Air Quality You Can Trust
From urgent repairs to high-efficiency upgrades, our local team keeps your home comfortable in every season.
- Free, no-obligation survey
- Written workmanship guarantee
“Air conditioning fitted in our office over a weekend. No disruption and it works brilliantly...”
4,358+Projects completed
2,362+Happy clients
28+Years in business
31Towns covered
Trusted by businesses and homeowners across Tyne and Wear
Fully InsuredTyne and WearTop Rated2026Qualified EngineersTrained and registered5-Star ReviewsLocal customersWorkmanshipGuaranteed
Our Heating Services
Heating, Cooling & Fresh Air
Air Conditioning
Wall-mounted and ducted air conditioning for homes, offices and shops.
Learn MoreCentral Heating & Radiators
Radiator upgrades, powerflushing and complete central heating systems.
Learn MoreServicing & Safety Checks
Annual boiler services and landlord gas safety certificates.
Learn MoreBoiler Repair
Fast, fixed-price repairs for all major boiler makes, usually the same day.
Learn MoreBoiler Installation
New A-rated combi, system and regular boilers with long manufacturer guarantees.
Learn MoreSystems
Choose the right system
We install every major heating and cooling system and explain the options during your survey.
Compare SystemsCombi Boilers
Instant hot water
Air Source Heat Pumps
Low-carbon heating
Air Conditioning
Cool, quiet comfort
Smart Thermostats
Control from your phone
Our Projects
Hundreds of Happy Homes
Every job is done carefully and cleanly. Here are a few recent ones from around the area.
Why Choose UsBook a Free Survey
Your Partner for Year-Round Comfort
Flagship has kept homes across Newcastle comfortable since 1998. We're a local, family-run team that believes in honest advice, quality equipment and doing every job properly the first time.
Certified Technicians
Trained on every major brand and kept up to date.
Same-Day Service
Fast response for breakdowns, with evening slots available.
Upfront, Honest Quotes
You approve the price before any work starts.
Testimonials
Trusted by Our Neighbours
We take pride in every job. Here's what Newcastle customers say about working with us.
“Air conditioning fitted in our office over a weekend. No disruption and it works brilliantly.”
“Annual service booked in minutes, engineer on time and really knowledgeable. Will use again.”
“New combi fitted in a day, old tank removed and everything left spotless. Great value.”
Our Process
Comfort in 4 Simple Steps
Clear communication at every step, from your first call to the final comfort check.
Book a Visit
Pick a time that suits you, including evenings.
Honest Diagnosis
We find the real problem and explain your options.
Expert Repair or Install
Our technician completes the work cleanly and safely.
Can you fit air source heat pumps?
Yes. We design, install and commission heat pump systems and can advise on available schemes.
Are your engineers qualified?
Yes. Our engineers are fully qualified, registered for gas work and insured.
How often should my boiler be serviced?
Once a year. An annual service keeps your boiler safe, efficient and within its manufacturer guarantee.
Should I repair or replace my boiler?
If your boiler is over 12 years old or keeps breaking down, a new A-rated boiler usually pays for itself. We'll advise honestly.
Do you cover emergency breakdowns?
Yes. We offer same-day call-outs for no heating or hot water across the area.
Frequently Asked Questions
Good to Know
Can't find your answer? Call or message us and an engineer will get back to you.
Call us, we answer all questionsService Area
Proudly serving Newcastle and nearby
NewcastleGatesheadNorth ShieldsTynemouthWhitley BayPontelandHexham
Too Hot or Too Cold? We Can Help
Don't wait for a breakdown. Book a service or get a free quote from our local team today.
Free, no-obligation survey
- Response within 24 hours
- Written, itemised quote
- Financing available
Get Your Free Quote
Fill out the form and our team will get back to you within 24 hours.