Dependable HVAC for Busy Families
Heating and air conditioning for homes and businesses across Norwich. Upfront quotes, certified technicians and same-day service.
Our ServicesBook a Survey
Free, no obligation, and usually within the week.
Trusted by businesses and homeowners across Norfolk
Heating, Cooling & Fresh Air
Boiler Repair
Fast, fixed-price repairs for all major boiler makes, usually the same day.
- Free, no-obligation survey
- Clear, upfront written quote
- Clean, tidy work every time
- Written workmanship guarantee
Boiler Installation
New A-rated combi, system and regular boilers with long manufacturer guarantees.
- Free, no-obligation survey
- Clear, upfront written quote
- Clean, tidy work every time
- Written workmanship guarantee
Air Source Heat Pumps
Low-carbon heating installed and commissioned by qualified engineers.
- Free, no-obligation survey
- Clear, upfront written quote
- Clean, tidy work every time
- Written workmanship guarantee
Air Conditioning
Wall-mounted and ducted air conditioning for homes, offices and shops.
- Free, no-obligation survey
- Clear, upfront written quote
- Clean, tidy work every time
- Written workmanship guarantee
Central Heating & Radiators
Radiator upgrades, powerflushing and complete central heating systems.
- Free, no-obligation survey
- Clear, upfront written quote
- Clean, tidy work every time
- Written workmanship guarantee
Choose the right system
We install every major heating and cooling system and explain the options during your survey.
Compare SystemsCombi Boilers
Instant hot water
Air Source Heat Pumps
Low-carbon heating
Air Conditioning
Cool, quiet comfort
Smart Thermostats
Control from your phone
Your Partner for Year-Round Comfort
Garnet has kept homes across Norwich comfortable since 2009. We're a local, family-run team that believes in honest advice, quality equipment and doing every job properly the first time.
- Our own trained technicians
- Upfront, written quotes
- Clean, tidy workmanship
- Local knowledge of Norwich homes
Our Comfort Experts
Andy Holroyd
DirectorMegan Price
Office ManagerRyan Evans
Senior Heating EngineerCallum Scott
Heat Pump SpecialistComfort in Numbers
Our results come from careful work, trained technicians and a promise to treat every home like our own.
Get a Free QuoteHundreds of Happy Homes
Every job is done carefully and cleanly. Here are a few recent ones from around the area.
Comfort in 4 Simple Steps
Clear communication at every step, from your first call to the final comfort check.
Book a Free Survey- 1
Book a Visit
Pick a time that suits you, including evenings.
- 2
Honest Diagnosis
We find the real problem and explain your options.
- 3
Expert Repair or Install
Our technician completes the work cleanly and safely.
- 4
Comfort Check
We test everything with you and hand over your guarantee.
Trusted by Our Neighbours
“They talked us through heat pumps honestly and helped us choose the right size for our house.”
“Air conditioning fitted in our office over a weekend. No disruption and it works brilliantly.”
“Boiler packed up on a Sunday and an engineer was here by lunchtime. Heating back on the same day.”
“New combi fitted in a day, old tank removed and everything left spotless. Great value.”
“Annual service booked in minutes, engineer on time and really knowledgeable. Will use again.”
Good to Know
Do you cover emergency breakdowns?
Yes. We offer same-day call-outs for no heating or hot water across the area.
Are your engineers qualified?
Yes. Our engineers are fully qualified, registered for gas work and insured.
Should I repair or replace my boiler?
If your boiler is over 12 years old or keeps breaking down, a new A-rated boiler usually pays for itself. We'll advise honestly.
How often should my boiler be serviced?
Once a year. An annual service keeps your boiler safe, efficient and within its manufacturer guarantee.
Can you fit air source heat pumps?
Yes. We design, install and commission heat pump systems and can advise on available schemes.
Book your free survey
We'll call you back within one working day to arrange a time that suits you.
- Call us01632 960 436
- Email us[email protected]
- Visit usUnit 5, Canal Wharf, Norwich, NR2 1NH
- Opening hoursMon to Sat, 8am to 6pm