Qualified heating engineers serving Stoke-on-Trent
Unit 5, Mill Lane, Stoke-on-Trent[email protected]
Free estimates01632 960 625Free Quote
Technician testing a system with a multimeter
24/7 emergency heatingNo heating or hot water? We can usually be with you the same day.

Service with a smile, systems that last.

Trusted by thousands of homeowners in Stoke-on-Trent. Clear quotes, tidy work and a guarantee on every install.

Call now, day or night01632 960 625 Or book a free survey online
Our Services

Everything Your Home Needs to Stay Comfortable

Air Conditioning

Air Conditioning

Wall-mounted and ducted air conditioning for homes, offices and shops.

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Central Heating & Radiators

Central Heating & Radiators

Radiator upgrades, powerflushing and complete central heating systems.

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Servicing & Safety Checks

Servicing & Safety Checks

Annual boiler services and landlord gas safety certificates.

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Boiler Repair

Boiler Repair

Fast, fixed-price repairs for all major boiler makes, usually the same day.

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Boiler Installation

Boiler Installation

New A-rated combi, system and regular boilers with long manufacturer guarantees.

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Air Source Heat Pumps

Air Source Heat Pumps

Low-carbon heating installed and commissioned by qualified engineers.

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HVAC technician on a service call
HVAC technician servicing an outdoor unit
Why Choose Us

Built on Trust and Honest Advice

Riverbend has kept homes across Stoke-on-Trent comfortable since 1997. We're a local, family-run team that believes in honest advice, quality equipment and doing every job properly the first time.

Certified Technicians

Trained on every major brand and kept up to date.

Same-Day Service

Fast response for breakdowns, with evening slots available.

Upfront, Honest Quotes

You approve the price before any work starts.

Book a Free Survey
Featured Projects

See Our Latest Work

Start Your Project
Combi Boiler InstallNewcastle-under-Lyme
30kW combi1 day

Combi Boiler Install

Old back boiler removed

5.0 customer rating
Air Source Heat PumpStone
8kW system3 days

Air Source Heat Pump

Replaced an oil boiler

5.0 customer rating
Radiator UpgradeLeek
9 radiators2 days

Radiator Upgrade

New double panels and valves

5.0 customer rating
Office Air ConditioningKidsgrove
4 indoor units2 days

Office Air Conditioning

Quiet ducted cooling

5.0 customer rating
Our Team

Our Skilled Technicians

Andy Holroyd, Director

Andy Holroyd

Director
Sophie Clarke, Installation Engineer

Sophie Clarke

Installation Engineer
Liam Hughes, Service Manager

Liam Hughes

Service Manager
Ryan Evans, Senior Heating Engineer

Ryan Evans

Senior Heating Engineer
How It Works

From First Call to Perfect Comfort

01

Book a Visit

Pick a time that suits you, including evenings.

02

Honest Diagnosis

We find the real problem and explain your options.

03

Expert Repair or Install

Our technician completes the work cleanly and safely.

04

Comfort Check

We test everything with you and hand over your guarantee.

975+Projects completed
375+Happy clients
29+Years in business
31Towns covered
Testimonials

Real Reviews From Real Customers

We take pride in every job. Here's what Stoke-on-Trent customers say about working with us.

“Boiler packed up on a Sunday and an engineer was here by lunchtime. Heating back on the same day.”
STSophie TurnerHomeowner, CheadleVerified
“Radiators upgraded throughout and the house has never been this warm. Tidy, friendly team.”
CAChloe AdamsHomeowner, BiddulphVerified
“New combi fitted in a day, old tank removed and everything left spotless. Great value.”
JWJames WhitakerHomeowner, Newcastle-under-LymeVerified
FAQ

Common Heating & Cooling Questions

Are your engineers qualified?

Yes. Our engineers are fully qualified, registered for gas work and insured.

Can you fit air source heat pumps?

Yes. We design, install and commission heat pump systems and can advise on available schemes.

Do you cover emergency breakdowns?

Yes. We offer same-day call-outs for no heating or hot water across the area.

Should I repair or replace my boiler?

If your boiler is over 12 years old or keeps breaking down, a new A-rated boiler usually pays for itself. We'll advise honestly.

How often should my boiler be serviced?

Once a year. An annual service keeps your boiler safe, efficient and within its manufacturer guarantee.

Better Comfort Starts With One Call

Don't wait for a breakdown. Book a service or get a free quote from our local team today.

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Technician repairing an air conditioner

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  • Written, itemised quote
  • Financing available

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